Return of goods
RMA : Return Material Authorization
In order to provide a better service as well as a quicker and correct processing of return consignments we are using a system of RMA numbers.
Kindly ask for a RMA number before you return any goods. For a proper handling we ask you to proceed as follows:
- Please fill out the RMA form correctly and completely and fax it to your contact at the sales department.
- You need imperatively a separate form for each item that should be returned.
- You will receive your RMA no. immediately after receipt.
- Please print the form that ZINSER returns to you.
- Before shipping the goods duly packed to the following address, kindly include the completed form and mark the RMA no. on the outer side of the parcel:
Please note that we won’t accept any return without RMA no. These consignments will be automatically returned to the sender.
Thank you for your support.