{"id":11381,"date":"2017-12-12T10:35:44","date_gmt":"2017-12-12T09:35:44","guid":{"rendered":"https:\/\/zinser2020.infinhost.net\/service\/retour-marchandises\/"},"modified":"2020-04-01T17:06:47","modified_gmt":"2020-04-01T15:06:47","slug":"retour-marchandises","status":"publish","type":"page","link":"https:\/\/zinser.de\/fr\/service\/retour-marchandises\/","title":{"rendered":"Retour des marchandises"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11381\" class=\"elementor elementor-11381 elementor-1983\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3da0473e elementor-section-height-min-height elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-items-middle elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"3da0473e\" data-element_type=\"section\" id=\"top\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68387977 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"68387977\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5eae0bf6 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5eae0bf6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\">Retour des marchandises<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4b20f5 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"f4b20f5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-856aea9 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"856aea9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e61f298 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-breadcrumbs\" data-id=\"e61f298\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/zinser.de\/fr\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e785c9e ang-section-padding-wider elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"e785c9e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6fb494b elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"6fb494b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8dde835 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-heading\" data-id=\"8dde835\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Proc\u00e9dure de retour mat\u00e9riel (RMA)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3f8e6 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-text-editor\" data-id=\"6d3f8e6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour un meilleur service et un traitement des retours rapide et fiable, nous utilisons des num\u00e9ros RMA.<\/p>\n<p>Avant de retourner un produit, vous devez obtenir un num\u00e9ro RMA. Voici la proc\u00e9dure \u00e0 suivre :<\/p>\n<ul>\n<li>Veuillez remplir le formulaire RMA correctement (lien en bas de cette page) et compl\u00e8tement, puis faites-le parvenir \u00e0 votre contact commercial.<\/li>\n<li>Il est n\u00e9cessaire de demander un num\u00e9ro RMA distinct pour chaque article \u00e0 retourner.<\/li>\n<li>Vous recevrez imm\u00e9diatement votre ou vos num\u00e9ro(s) RMA.<\/li>\n<li>Imprimez le formulaire compl\u00e9t\u00e9 par ZINSER.<\/li>\n<li>Veuillez joindre une copie du formulaire \u00e0 votre envoi, et noter le num\u00e9ro RMA sur l&#8217;ext\u00e9rieur de l&#8217;emballage.<\/li>\n<li>Envoyez les articles correctement emball\u00e9s \u00e0 l&#8217;adresse suivante :<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong>ZINSER GmbH<br \/>\nDaimlerstr. 4<br \/>\nD-73095 Albershausen<br \/>\nALLEMAGNE<\/strong><\/p>\n<p>Veuillez noter que nous ne pouvons pas accepter les retours sans num\u00e9ro RMA et que les produits seront renvoy\u00e9s \u00e0 l&#8217;exp\u00e9diteur !<\/p>\n<p>Merci beaucoup pour votre aide.<\/p>\n<p><a href=\"\/wp-content\/uploads\/RMA_Online_Formular_DE_EN.pdf\"><strong>Ouvrir le formulaire RMA<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d19107c elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"d19107c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09cb3d5 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-template\" data-id=\"09cb3d5\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"14655\" class=\"elementor elementor-14655 elementor-12459\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-61428b78 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"61428b78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1ac696fd elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"1ac696fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37a2e1c9 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-heading\" data-id=\"37a2e1c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">ZINSER Service<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-738d79f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-icon-list\" data-id=\"738d79f\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/consommables-plasma\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Consommables plasma<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/retour-marchandises\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Retour marchandises<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/maintenance-a-distance\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">T\u00e9l\u00e9-maintenance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0915cd8 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-icon-list\" data-id=\"0915cd8\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/telechargements\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">T\u00e9l\u00e9chargements<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-267ba51 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-icon-list\" data-id=\"267ba51\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/telechargements\/manuels-utilisation\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Manuels d'utilisation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/telechargements\/pieces-detachees\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pi\u00e8ces d\u00e9tach\u00e9es<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/telechargements\/erreurs-de-coupe\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Erreurs de coupe<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zinser.de\/fr\/service\/telechargements\/tableaux-performances-de-coupe\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tables de performances<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1b2ad4 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"d1b2ad4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e64bc49 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"e64bc49\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1a18f5 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-template\" data-id=\"a1a18f5\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"14661\" class=\"elementor elementor-14661 elementor-12083\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-79dde04b elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"79dde04b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1287be19 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"1287be19\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fb96e9e elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-heading\" data-id=\"7fb96e9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Vous pouvez compter sur nous !<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65c3568 external_elementor-repeater-item-none_external elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-image\" data-id=\"65c3568\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/zinser.de\/wp-content\/uploads\/Hotline_frei.png\" class=\"attachment-large size-large wp-image-7150\" alt=\"ZINSER Hotline : assistance pour machines de d\u00e9coupe plasma\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21b6ff87 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-text-editor\" data-id=\"21b6ff87\" data-element_type=\"widget\" id=\"supportinfo\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Nous sommes \u00e0 votre service pour toutes vos demandes !<\/strong><\/p>\n<p>T\u00e9l. +33 (0)2 54 58 85 87 <br \/>E-Mail: <a href=\"mailto:contact@zinser.fr\">contact@zinser.fr<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Proc\u00e9dure de retour mat\u00e9riel (RMA) Pour un meilleur service et un traitement des retours rapide et fiable, nous utilisons des num\u00e9ros RMA. Avant de retourner un produit, vous devez obtenir un num\u00e9ro RMA. Voici la proc\u00e9dure \u00e0 suivre : Veuillez remplir le formulaire RMA correctement (lien en bas de cette page) et compl\u00e8tement, puis faites-le [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":11371,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-11381","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Retour des marchandises - ZINSER machines de d\u00e9coupe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zinser.de\/fr\/service\/retour-marchandises\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retour des marchandises - ZINSER machines de d\u00e9coupe\" \/>\n<meta property=\"og:description\" content=\"Proc\u00e9dure de retour mat\u00e9riel (RMA) Pour un meilleur service et un traitement des retours rapide et fiable, nous utilisons des num\u00e9ros RMA. Avant de retourner un produit, vous devez obtenir un num\u00e9ro RMA. 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