Our office is closed on May 31th due to a public holiday, and June 1st is a bridge day. In case of emergencies, you can reach us at the service telephone number +49 (0)71615050185.

Data privacy policy

Data Privacy Policy

ZINSER takes privacy very seriously. We respect your right to privacy in the off- and online world, whether you visit our homepage or communicate with us electronically or postal. We’ve put in place security measures for your personal data and manage your personal data in accordance with data privacy regulations in Germany.

With this data privacy policy notice we would like to inform you about the collection, handling and use of personal data at ZINSER.

If you have any requests concerning your personal data or any queries with regard to these practices please contact ZINSER using the contact details given in the imprint.

This privacy notice applies to personal information collected by ZINSER in connection with the products and services we offer. This includes information collected offline by our employees or through direct marketing campaigns or competitions or online through our websites. This privacy notice also applies to targeted ZINSER content, including offers and advertisements for our products and services, which we (or a service provider acting on our behalf) may send to you.

Responsible for the collection, handling and use of personal data in accordance with the federal data protection act is:

Daimlerstr. 4
73095 Albershausen

If you do not agree with the collection, handling and use of your personal data by ZINSER, please refrain from visiting our homepage or giving us your personal information.


Which personal data does ZINSER collect and how will it be used?

We collect personal information from you (e.g. name, address, email address, telephone number, etc.) in accordance with the provisions of German data protection statutes and the General Data Protection Regulation (GDPR). Information is considered personal if it can be associated exclusively to a specific natural person.

ZINSER will collect, use and disclose your personal information only when it’s appropriate and legal. In some cases we will explicitly ask for your approval. We might ask you for an additional permission if we have to use your data for purposes that are not covered by this data privacy policy. If you give us an additional approval, the terms of this approval have in case of a conflict priority to the terms of this privacy policy.

You do not have to give us your approval. But some activities and website functionalities may be unavailable to users who do not provide their data, or who do not consent to the use of Cookies and similar technologies on this site. Additionally, if you choose not to provide your personal data, we will not be able to provide you with our products or services or with other support or responses.

Please be aware that we can process your personal information without your approval if we have a legitimate reason and under the condition that the use of your personal information does not have any negative impacts on your rights, freedoms and interests.

You can use our website without the disclosure of any personal data. For the use of specific services on our homepage different terms might apply which are explained separately below.

Most information we collect on our website will not identify you personally. We e.g. automatically track your IP address or the date and time of the visit. We use these data to track and optimize the performance and functionalities of our website. The information cannot identify you as an individual.


Use of personal data for advertising and market research purposes

In order to process your requests or for direct marketing campaigns it might be necessary to send your personal data to external service providers or partner companies within or out of the EU that act solely in our interest. ZINSER requests from our partner companies and external service providers to handle your personal information according to our data privacy policy and according to the legal requirements.

If third parties support us with the maintenance of our website, they might have access to your personal information. These third parties act in our interest and are obligated to use the collected data only to fulfill the tasks given by ZINSER. Some third parties might be located in other countries.

Otherwise we do not give any personal data to any third party without your consent nor do we sell or rent data. However, we reserve the right to reveal your personal data if we are legally obligated or if appropriate authorities or law enforcement agencies request it.

The server that hosts our website can be located in another country than from where you access our website. The hosting provider is legally bound to ensure that the use of data are carried out according to EU-data protection regulations.


Safeguarding your personal information

We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.


Your privacy rights and who to contact

If you have any questions, comments or concerns about how we handle your personal information, please feel free to contact us any time via the contact information listed in the imprint.

You have the right to tell us if you:

  • don’t want to be contacted in the future by us
  • would like a copy of the personal information which we hold about you
  • would like us to correct, update, or delete your personal information in our records
  • wish to report any misuse of your personal information

To assist us in dealing with your request, please provide your full name and details.



Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called “session cookies” that are deleted once you leave our website.

To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.

You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

This type of information obtained through cookies will not be disclosed outside ZINSER or our authorized third party data processors. It will not be used for unsolicited communications.

Cookies located on your computer do not contain your name but an IP address. In many case, after the user’s session is cancelled the information contained in the cookies is no longer available to ZINSER.

Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of this websites, although you may not have access to all the features of the website if you do so.


Server data

For technical reasons the following data, that your internet browser sends us resp. our webspace-provicer, can be collected:

  • Browser type and version
  • Used operating system
  • Website you came from (Referrer URL)
  • Website you visit
  • Date and time of the visit
  • IP address

These anonymous data will be stored separately from any personal data you might indicate so that they will not be connected to you personally. These data will only be used for statistics to optimize our website.


Counting pixel technology provided by wiredminds GmbH

Our website uses a counting pixel technology provided by wiredminds GmbH (www.wiredminds.de) to analyze visitor behavior. If necessary, data is collected, processed and stored, from which user profiles are created under a pseudonym. Wherever possible and reasonable, these usage profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor’s Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information that is left by visiting the websites to create anonymized usage profiles. The data obtained without explicit consent of the affected person will not be used to personally identify the visitor of this website and will not be merged with personal data of the bearer of the pseudonym. Whenever IP addresses are recorded, their immediate anonymization takes place by deleting the last number block.

Exclude from tracking


Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses a specific form of “cookie,” i.e. text file, which is stored on your computer and enables an analysis of your use of the website. The information about your use of this website generated by the cookie is generally transmitted to a Google server in the USA and stored there.

Google uses this information on our behalf to analyze your use of this website in order to compile reports on website activities and provide additional services related to website use and internet use to the website operator. The IP address transmitted to Google Analytics by your browser is not consolidated with other data by Google. You can find further information about terms of use and data protection at http://www.google.com/analytics/terms/.


Use of YouTube

We embed videos from YouTube in our website. Like most websites YouTube uses cookies to collect information about their visitors. YouTube uses these information e.g. to generate video statistics, to avoid fraud and to optimize usability. Also, this creates a connection to the Google network. If you start the video further data processing operations might be triggered. We don’t have any influence on this.

You can find further information about the YouTube privacy policy here: https://www.google.com/intl/en-GB/policies/privacy/.


Data Security

We have taken technical and organizational measures to protect your data from loss, alternation, or third-party access. Our measures are continuously being updated.


Changes to the terms of this privacy policy

ZINSER will occasionally make changes and corrections to this privacy policy. Check our data security policy regularly for changes and how they might affect you.


Links to other websites

ZINSER’s website can contain links to other websites that are not maintained by ZINSER. Personal data that are collected by ZINSER’s website will not be given to any external website. ZINSER is not liable for content, security or privacy policies of other websites. We assume no liability for any content or use of personal information on other websites.



Our website offers you the opportunity to subscribe to our newsletter. The newsletter provides you periodically with information about our services. To receive our newsletter, we require a valid email address. We will review the email address you provide for the purpose of determining whether you are in fact the owner of the email address provided or whether the actual owner of said address is authorized to receive the newsletter. When subscribing to our newsletter, we will store your IP address as well as the date and time you subscribed. This serves to protect us in the event a third party improperly and without your knowledge makes use of your email address to subscribe to our newsletter. We will not collect any other data. You may cancel your subscription to the newsletter at any time. You will find additional details in the email confirming your subscription as well as in each newsletter.


Contacting Us

On our website we offer the opportunity to contact us, either by email and/or by using a contact form. In such event, information provided by you is stored for the purpose of facilitating communications with you. No data is transferred to third parties.


Use of Google Maps

We use the “Google Maps” component of Google Inc., hereinafter “Google.”

Google sets a cookie in order to process the user configuration and data when the page with the integrated “Google Maps” component is displayed. As a general rule, this cookie is not deleted by closing the browser, but rather expires after a certain time, as long as it is not previously manually deleted by you.

If you do not agree with this processing of your data, you may choose to deactivate the “Google Maps” service and thereby prevent the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or at least only to a limited extent.

The use of “Google Maps” and the information obtained through “Google Maps” is according to Google’s Terms of Use https://www.google.com/intl/en-GB/policies/privacy/


Other privacy notices

In addition to this privacy notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or policies. We encourage you to read these additional terms or policies before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or policies will be made prominently available to you.


Industrial property rights

The copyright and all other rights regarding the on this site displayed content belongs to ZINSER GmbH.

The user is allowed to download the documents published online by ZINSER for private, uncommercial use, as long as all copyrights and other rights are respected and no content is changed. Otherwise a use of the content is not permitted.

You are not allowed to use content from ZINSER’s website in whatever form publicly or for commercial use without written permission from ZINSER.