Return of goods

In order to provide a better service as well as a quicker and correct processing of return consignments we are using a system of RMA numbers.

Kindly ask for a RMA number before you return any goods. For a proper handling we ask you to proceed as follows:

• Please fill out the RMA form correctly and completely and fax it to your contact at the sales department.
• You need imperatively a separate form for each item that should be returned.
• You will receive your RMA no. immediately after receipt.
• Please print the form that ZINSER returns to you.
• Before shipping the goods duly packed to the following address, kindly include the completed form and mark the RMA no. on the outer side of the parcel:

ZINSER GmbH
Daimlerstr. 4
D-73095 Albershausen
GERMANY

Please note that we won’t accept any return without RMA no. These consignments will be automatically returned to the sender.

Thank you for your support.

Open RMA form